Underground Utility Awareness Play Your Part
Everyone has a part to play in underground utility awareness. Learn more about everyone’s role in keeping operators, jobsites and communities safe.
Manufacturers Role
Manufacturer
  • Well-built machines designed to meet or exceed industry standards
  • Operators Manual
  • Training
  • Proper jobsite checklists, guidelines, best practices
  • Understand customers’ needs on different jobsites
Dealer
Dealer
  • Introduction to machine
  • Pre-delivery of machine
  • Training
  • Inspections
  • Maintenance
  • Repairs
  • Proper jobsite checklists, guidelines, best practices
Contractor
Contractor
  • Qualified Operator/Sub-Contractor
  • Introduction to machine
  • Pre-delivery of machine
  • Training of crew and employees
  • Inspections
  • Maintenance
  • Proper jobsite checklists, guidelines, best practices
  • Quoting jobs to include plenty of time for utility verification
  • Ensuring best practices are followed on jobsite
Operator
Operator
  • Qualifications, Experience, Competency
  • Pre-delivery of machine
  • Training
  • Inspections
  • Maintenance
  • Repairs
  • Jobsite preparation and hazard analysis
  • Refuse to use improper procedures
  • Operate the machine in accordance with the operator’s manual
  • Be aware of jobsite personnel and activities
  • Follow best practices on the jobsite
Utility
Utility
  • Locate utilities
  • Mark utilities
  • Maintain a diagram of utilities
  • Expect quotes to include plenty of time for utility verification
  • Assist operators with avoiding the utility
  • Participate in 811 service
  • Ensure contractors are following best practices
811 Call Center
811 Call Center
  • Help callers make sure they are providing accurate and complete information
  • Educate callers on the overall One Call process (wait 48 hours, not all services may be located at the same time by the same company)
Utility Locating Service
Utility Locating Service
  • Communicate with contractor/operator about planned job
  • Mark accurate and complete information
  • Provide a positive response that locate was completed, even if no utilities were present
Municipality
Municipality
  • Locate utilities
  • Mark utilities
  • Maintain a diagram of utilities
  • Program for providing “positive response” information from locators
Government
Government
  • Standards
  • Regulations
  • Enforcement
  • Education on standards and regulations
General Public
General Public
  • Awareness
  • Reporting observed or suspected damage
  • Enjoy the use and benefits responsibly
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